*  

 

Your email address

 *  

 

Serial Number/Asset Tag Number

 

 

Date Reporting

 

 

What kind of a machine is this?
PowerBook G4 (silver laptop) iBook G4 (white laptop) PowerMac G3 or G4 Desktop Computer iMac Desktop Other - please specify below *Please make a selection*

 

 

Description of other computer or machine (i.e. printer)

 

 

Please prioritize this problem.
Critical - Needs to be done ASAP Important - Can wait a day or two Annoyance - Works, but can wait until later Work Around - I can work around this problem until it gets fixed *Please make a selection*

 

 

Which of the following categories does your problem fall into? Check all that apply.
Network problem - no email, internet or both
Printing problem - Local (my printer is connected directly to my computer).
Printing problem - Network (I am printing to a printer in another room or over the network)
Software problem - a program or application I use doesn't work.
Hardware problem - machine doesn't boot or crashes.
Other - please describe below.

 

 

Briefly describe the problem. The more information you give, the more likely we'll be able to fix the problem quickly.

 

 

What steps have you taken so far to fix the problem? Please be thorough so we have the ability to undo things you may have done. If you haven't taken any, enter "None".

Please select your school.

 

Anderson School
Cantwell School
Tri-Valley School
District Office